Accessibility Statement

This accessibility statement applies to It does not cover the following subdomain:


This website is run by Sport England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Videos have captions, but people with visual and auditory impairments may not be able to access some of the content of some videos because Text Transcripts and/or Audio Descriptions are not available. This affects each video to a different extent.
  • On the Cookie Policy page, the headings are not marked-up correctly, so screen reader users may have difficulty understanding and navigating within the page. Also, the column headers are not marked-up in the data tables, which may affect the usability for some screen reader users.
  • People who navigate using the keyboard controls cannot access the preview images in the Photography Library and “Download our Insight packs“ pages because the thumbnail image links do not receive focus.
  • There is no means to pause the moving background behind the video on the home page which might affect people with certain visual and cognitive impairments.
  • When videos are displayed in an overlay, the focus remains in the background. People who navigate using the keyboard controls will find it difficult to navigate to the media player controls and the button that closes the overlay.
  • The “Download our Insight packs” and Photography Library pages contain links to downloadable documents. The link text is the same for each document, so screen reader users will be unable to distinguish between them unless they understand that each link is associated with the preceding text that describes the document.
  • Assistive technology users will find some mandatory input fields are marked with an asterisk but there is no explanation that this is what the asterisk means.
  • Some text does not have sufficient colour contrast where it is positioned over an image.
  • The focus indicators for some elements do not have sufficient colour contrast. People who navigate using the keyboard controls may have difficulty locating the focus indicator when these elements have focus.

Feedback and contact information

If you need information on this website in a different format like large print, or Braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us using the contact details on or email us at

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

You can contact us by telephone on 08458 508 508.

Or you can visit us in person and our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. Our office address is:

1st Floor, 21 Bloomsbury Street, London WC1B 3HF

However, our offices are currently closed under Covid-19 regulations.

Technical information about this website’s accessibility

Sport England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • WCAG 2.1 SC 1.1.1 On two pages, the images next to the download links do not have “alt” attributes.
  • WCAG 2.1 SC 1.2.3 There is no Text Transcript available for the YouTube video on the home page and there is no Audio Description available for the video in the “Meet the Girls” page.
  • WCAG 2.1 SC 1.3.1 Information cannot be programmatically determined on certain pages, due to incorrect mark-up including empty heading elements, page content outside of landmarks, non-hierarchical page structures.
  • WCAG 2.1 SC 2.1.1 Thumbnail images in the Photography Library do not receive keyboard focus.
  • WCAG 2.1 SC 2.2.2 There is no means to pause the moving background behind the video on the home page.
  • WCAG 2.1 SC 2.4.3 Focus remains on the page underneath a video overlay on the home page and in Meet the Girls.
  • WCAG 2.1 SC 2.4.4 The purpose of the links to downloadable documents cannot be determined from the link text together with their programmatically determined link context on the Insight Packs and Photography Library pages.
  • WCAG 2.1 SC 3.3.2 Mandatory input fields on the login page are marked with an asterisk but the meaning of the asterisks is not explained.
  • WCAG 2.1 SC 4.1.1 There are numerous HTML validation errors in the DOM in the Activities section, Download our Insight Packs and This Girl Can Activities
  • WCAG 2.1 SC 4.1.2 There are elements with missing name and/or role in the mark-up for the Download our Insights Packs and Photography Library.
  • WCAG 2.1 SC 1.2.5 The video on the home page does not have an Audio Descriptions.
  • WCAG 2.1 SC 1.4.11 In several cases, the colour contrast of focus indicators is insufficient.
  • WCAG 2.1 SC 2.4.7 The keyboard focus indication highlights the whole overlay and not the control for video on the home page. Some links are missing visible focus indication on the Activities page.

Disproportionate burden

At present there are no plans to use the disproportionate burden exemption clause. However, some elements such as video are under review and our decision is not final.

What we’re doing to improve accessibility

We are working towards WCAG 2.1 AA certification and are currently dealing with the final issues. We plan to resolve all issues by the end of March 2021. We also plan to continue testing during 2021 in a programme of further improvements.

Preparation of this accessibility statement

This statement was prepared on 23rd December 2020. It was last reviewed on 23rd December 2020.

This website was last tested on 15th December 2020. The test was carried out by Test Partners Ltd.

We followed GOV.UK guidance on deciding how to check the This Girl Can website as follows:

  1. We used an automated website mapping tool to identify all the pages and documents on the website.
  2. We manually scoped the website beyond the login page.
  3. We identified the subdomains that are out of scope and removed all the pages from the page list.
  4. We removed all the documents from the list. It has not yet been decided if they will be fixed immediately, fixed on demand or if either the “legacy office documents” or “disproportionate burden” exemptions will be used.
  5. We grouped the remaining pages according to type, such as all the News pages, Blog pages, Case Studies etc.
  6. We manually assessed a number of pages from each group to determine the level of consistency within the group and the type of content on those pages.
  7. We manually assessed all the “unique” pages such as the home page and Login to determine the type of content on those pages.
  8. We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
    1. The header and footer.
    2. Important “unique pages”.
    3. Pages with text content and data tables.
    4. Pages with informational images, images of text and video content.
    5. Interactive elements such as forms and overlays.
  9. We conducted a manual WCAG audit on the representative subset of pages.
  10. We conducted two rounds of fixing and retesting, such that most WCAG non-conformances have been fixed.
  11. A further round of fixing and retesting is in progress.
  12. When all the non-conformances arising from the manual testing have been fixed, we will conduct an automated accessibility test of all the pages.
  13. We will conduct further rounds of fixing and retesting until all the WCAG non-conformances have been fixed.